Services

IT support, systems setup and software help

Six areas of everyday IT work for households, home offices and small businesses, delivered on-site around 3204 or remotely.

What we do

The full list

If your problem does not fit neatly under one heading, describe it anyway. Most jobs touch two or three of these.

Computer and laptop support

Diagnosis and repair of the software problems that slow people down, plus setting up new machines.

  • Slow start-up, freezing and failed updates
  • New computer setup and moving files across
  • Printer and peripheral connection problems

Networks and Wi-Fi

Home and small-office networks that reach every room and keep guests separate from your own devices.

  • Router and mesh Wi-Fi setup
  • Fixing dead spots and dropouts
  • Shared printers and network storage

Email and online accounts

Business email on your own domain and the cloud accounts that go with it, set up so staff can share what they need.

  • Domain email setup and moves between providers
  • Shared calendars, contacts and cloud storage
  • Adding and removing staff accounts

Security basics

Sensible protection for small setups: the measures that make a real difference without getting in your way.

  • Updates and supported-software checks
  • Password manager and two-step sign-in setup
  • Help after a suspicious email or login

Backups

A backup is only useful if you can restore from it. We set one up that runs on its own and test that it works.

  • Local and cloud backup setup
  • Restore tests and a written restore guide
  • Photo and document archives for households

Software and systems setup

Installing, configuring and updating the software a small business runs on, and getting different systems talking to each other.

  • Office, accounting and business app installs
  • Licence and subscription tidy-ups
  • Simple automations between the tools you use
How a job runs

From first email to finished job

  1. You email us

    Describe the device, the problem and your suburb. Screenshots help if you have them.

  2. We reply with a plan

    We ask any questions, suggest remote or on-site, and agree the scope and cost with you first.

  3. We do the work

    Over a remote session or at your home or office, at a time arranged with you.

  4. You get a summary

    A short written note of what was changed and anything worth keeping an eye on.

Describe the job and we will scope it

Email is the quickest way to reach us.